Welcome to Kalispell Toyota

It’s obvious they care about their employees as their employees show great respect/enthusiasm.. The employees we dealt with were extremely respectful, not pushy,had sufficient facts, courteous of our time/needs and wanting to please us with our purchase,, trusting, and loyal not only to their employer but also the customer.. The best vehicle buying experience we’ve had!

Great people. Great service. Fair prices. I like that you don’t have to negotiate.

Professional ,friendly, easy to work with, best car buying experience, no pressure , willing to give you a very fair trade in value

While in the process of looking for a new car, I worked with Lauren and Jordan from Kalispell Toyota. They were both super friendly, responsive and professional. Although ultimately I ended up finding a vehicle closer to home and when I let them know, they were still professional, courteous and responsive. I would most definitely work with them in the future and highly recommend them.

I have been going to this dealership for over ten years and always had great service. However this year I have had my vehicle in twice and found them fixing things that didn't need fixed and replacing batteries that didn't need replacing. I will never trust them again.

For Western Montana this is the place to go! Not sure what vehicle will fit your current lifestyle, Jordan, one of the product specialists will help you figure it out. In fact, he helped me get into a 2024 RAV4 Hybrid LE, when many other salesmen wrote me off, or wouldn't qualify me because of my age. I am more than thrilled with this car that I thought was just a pipe dream, but is my reality for my first car!

Very pleasant purchase good communication. Dave was the salesman that I worked with. Highly recommended.

xxxxxxxx. I initially went in to test drive a new Tacoma because they were the only ones who had what I wanted. Then I figured "eh, I'll trade my vehicle in" because I've already gotten other offers on it and appraised so figured why not. The sales guy Zach went to go ask the finance dude (I'd put him on blast if I remembered his name) for a price on my car WITHOUT EVEN LOOKING AT IT I literally heard "hahahahaha for that thing? Tell the dude 5k or something" Zach came back and I told him I heard that and he denied which I understand. I told him I won't take that and I've had it appraised by people in Spokane and Missoula and even showed them proof how I'm getting offered between 10k and 10,500. Then Zach went back to the same guy, this time they actually went to go look at the vehicle! He came back saying "oh well only make a couple bucks off this $5500 is the best well do. I was very irritated because I knew what the cars worse from 4 different places I got appraised from and from my own knowledge and all the maintenance and upkeep I've done. If this wasn't the only dealership in a 250 miles radius that had the truck I wanted, I would've never even stepped foot in here. Guy just kept saying how they won't make no money on it. Literally needed some minor paint work, turn signal cap on side mirrors and a detail. I was over dealing with this, so I just told them "go ahead pay off remaining and I'll just get the truck" I owed 7k. Hey guess what, these xxxxxxxx are now selling it for 2x the price and it's listed for $13,900, definitely more than a couple hundred bucks hu Zach?? I already knew I was getting ripped off but Zach and the team just helped me prove my point. Afterall it is a car dealership what can you expect, no morals or character. That was just one of the issues. I went there 3 consecutive times. First time was for test drive an appraisal. 2nd time more talking, but I wanted to do another test drive. I asked Zach, "hey man can I test drive it one more time? I really like it and just want to make sure" Zach begins to be confrontational "why do you need to test drive it again? Why do you want to do this? Why do you want to do that? I need to know" like hey dude, I'm spending a lot of money on a new truck not gonna drive it one time and right you a xxxx check like you deserve it. Then 3rd time we get to paperwork faze, already very over it and just want my truck and to leave. ID DEFINITELY RECOMMEND DOING THE CALCULATIONS ON WHATEVER NUMBERS THESE GUYS PROVIDE YOU. For example, I asked for the price of a truck topper, it was about 3k, I asked if theres interest adding it into car payment, they said yes it would be the same as lease. I have them give me monthly payment with and without truck topper. Overall, I did the math right in front of them. My lease interest was 6% they were trying to get by sneaking in about 22% on the truck topper. Just trying to screw me over more than they already have. Really just upsetting when you have all these thoughts in the back of your head they're getting off on you, hoping they'll actually be half decent people, but Kalispell Toyota definitely let me down. If you do business here, recommend quadruple check all the pricing, you'll notice something off. Do a lot of research on whatever car you want to buy because more than likely the sales guy won't know Jack xxxx. And probably sell your car somewhere else where they'll be honest and give you your worth

Bought a certified used Corolla, salesman had me waiting because the battery was in question, while in for an early first service, and having the leak in the trunk fixed, the battery died at the dealership. Certified used and extended warranty would not cover the battery even though it was questioned when I bought the vehicle. Salesman was honest, service manager and lead salesman not so much, wanted 275$ to replace the battery, they had to jump start it to get me out of there. 189$ for AAA to replace battery, less than two months after buying vehicle. I was told that if the hinge was bad on the trunk, it would not be covered, Certified so far is a joke. Trunk had other people's work order and mud all over the carpeting.

Thank you Seth for being so friendly and patient with me. I appreciate all your help and honesty. Take care and good luck in all your success 🙌

Mr. Glasso was great to test drive with. He was patient and not pushy like your typical car salesman. Great experience!

Purchased a used Honda odyssey from the Kalispell Toyota dealership. It was a very positive experience overall. They really recommended the warranty coverage so we went with it even though it was fairly expensive. Unfortunately we had need of the warranty recently and the warranty didn't even cover half of the costs. The Alpha warranty group has poor customer service and isn't worth the costs. While Kalispell Toyota was great to work with, I am concerned with who they do business with. Use caution when picking the warranty.

Bought my '10 civic from them in January and off the lot it pulled to the right so after I saved enough I got it serviced which the alignment failed on the front and rear tests. Can't believe they sold a car without making sure it was acceptable to drive.

I ordered a new 4Runner from them in September of 2021. I worked with Mike Lannaghan. Mike was nice but incredibly unorganized. He sent me the incorrect quote for the car 4 or 5 times before he got it right. He regularly called me Toby in our emails. Not that big of a deal so I just let it go. They did get me the car I wanted in March of 2022 and at that point I was happy. I made a deal to trade in my Subaru with them and they were going to take the studded tires off the Subaru and swap on the all terrain summer tires I had on Black Rhino aftermarket rims. The deal was I would get a check for $700 for the summer tires and I would get my studs and rims back. So the day came and I dropped everything off. 3 or 4 day later I had heard nothing so I sent Mike an email. He said he would look into it. I waited a week and heard nothing, so I sent him another email and he said he would look into it. I waited another week and the same thing happened and again, and again. It has now been over a month and a half and they finally cut me the check for the summer tires. They couldn't find my studded tires or rims so I think they gave me some other random persons tires without even looking into if they belong to someone else (sorry if they lost your studs I have them and am selling them.) Mike once again said let me look around and see if I can find the rims. A week went by and I heard nothing so I emailed him and this is the response I got: "It's not looking good trying to find them. I think there was a miscommunication and they were not saved, We thought you just wanted to tires" My rims were $303 each. The TPMS sensors were $82.50 each. That's a total of $1,542 worth of my stuff that they thought I didn't want. From what I have heard from other people who have issues with Kalispell Toyota the only way to get them to fix a problem like this is leaving bad reviews everywhere you can about them so here I am. Trying to get them to do something to fix the problem they have created. I will never be doing business with them again as of now. If they make it right and get me a check for $1,542 then I would consider it. None the less I will never work with Mike again and I would recommend everyone steer far clear of him. One of the most unorganized people I have ever had to work with.

I have a one year old Tundra that has had a minor electrical issue. Went back in today to try to get the issue resolved. The service department was great to deal with. They were very professional and walked me through the problem step by step. Turns out it was user error all along! Thanks guys, for taking the time for the tutorial and showing me the fix. Jake B.

Dealer did not call or contact me at all. Not impressed. They did in fact have the car I was looking for.

Overall fantastic review!! Everyone I worked with was pleasant and very patient. I highly recommend working with Will Stephens, had a great work ethic and was easy to get ahold of. He did an amazing job finding my new Toyota RAV4, which I absolutely love!!

I walked in to look at possibly buying a car. I chatted with Will. He was friendly. He listened to what I said. He asked questions. All the while he was polite, positive, and professional. I bought a car. I am pleased with my purchase. If I am ever in the market again, Kalispell Toyota will be my chose. Thank you!

Friendly people and excellent service. Felt comfortable every step of the process. Made my first car buying experience excellent. Would definitely recommend and look forward to working with them again if I ever need a car.

I bought 2 trucks from Toyota, they totally took advantage of me. They sold me a truck that did not suit me, I was there for 12 hours, at 9:00 at night I’m finally done.. after them switching vehicles around on me all day..and confusing the heck out of me.my car salesman was kind enough to tell me my truck will go 2 more miles on empty... cause that’s the way they gave me the truck...completely empty!! No gas. I had the salesman, used car manager, and finance guy all over me like volcures.. ooh they were laughing having a good time with me... ooh they got me good!!they had me claim a very small bend in corner of tailgate that supposed cost $7000 on my insurance!! Wrong! Another place said it would be $100 to fix. I have “A “tear credit.. they were kind enough to finance me for 5.7.. wrong! When I went back.. all 3 guys working with me no longer worked there!??? Funny they aren’t there anymore?! On second truck, they talked me into a lease.. ooh what a joke, when I go to take it back.... they say so much wrong with truck, i would have to make 3 more claims on insurance to fix... and pay them $ 4000 to get out of it... these claims were out of control, and have pics to prove.. and now my insurance is sky high... I have never had any claims on my insurance before Toyota!! This is a awful dealership, I am a single mother, husband dying of ALS for 15 yrs... Only wanted a reliable truck.. Its too bad you have to get took advantage of so bad at dealerships, as if they don’t make enough money... greedy greedy greedy!!! I asked several people to go with me, no one wants to go to a dealership, so went by myself!!! Just because you don’t know all their games, doesn’t mean you should be taken advantage of! Toyota deals with jance’s auto body, and they love to take advantage of people...it’s a nice side gig for the salesman and repair shop...lots of xtra money for both!! Both of these places take advantage of folks! Would never recommend this place to my worst enemy! No one deserves this, when all anyone wants is a reliable vehicle.. How awful both my experiences were.. I left crying and puking both times... Thanks a lot Toyota for working for the people..

Regardless of what type of vehicle you have I strongly recommend seeing Justin in service. I called him to help me out on my Lexus that needed several things for service. He arranged to pick up my vehicle and got everything handled for me. You are the best and a great place to do business. Thank you Janalee

GARRETT IS TOP NOTCH, I'VE WORKED WITH HIM FOR QUITE A FEW YEARS. I HAVE A 1991 TOYOTA 4X4 IN EXCELLENT CONDITION (I HAVE HAD NUMEROUS PEOPLE WANT TO PURCHASE IT). I BROUGHT IT IN FOR SOME ENGINE REPAIRS, GARRETT QUOTED ME AN ESTIMATE FOR THE REPAIRS. I ASKED FOR WYATT THE MECHANIC TO DO THE REPAIRS, HE HAS WORKED ON IT BEFORE, & HE ALSO OWNS A TOYOTA. HE DID A SUPER JOB ON MY TOYOTA AGAIN. WHEN THE REPAIR JOB WAS COMPLETED, THE COST WAS WAY OVER THE ESTIMATE BUT GARRETT HAD ME PAY ONLY HIS ESTIMATE QUOTE. BOTH GARRET & WYATT ARE AWESOME TO DEAL WITH, THEY BOTH RATE 6 STAR IN MY BOOK. ITS THE ONLY SHOP FOR MY TOYOTA! THANKS GUYS YOU HAVE A GREAT DEALERSHIP. MARC HUGHES

Jeremy Taylor from Kalispell Toyota is Top Notch! 5 STARS all the way. I look forward to buying my next truck from him and would gladly drive the 350 miles from my house to do so! Dr. Phil

Don't buy a car here from James C. After he agreed to take our money to hold a car 4 days, he sold it out from under us and didn't have the courage to tell us until 2 days after he sold it. Then he thinks he can try to sell us a different car. Real slime xxxxx.

Service on my new used vehicle was great. Abby was great on the tutorial on the Bluetooth/Audio/phone.. the service department was quick in getting me in ahead of my appointment