Customer Testimonials
What a great experience?! Low pressure, caring staff, fast and easy process. I knew what I was looking for what my budget was etc. I was never pushed or rushed into anything I did now want. Half my business was done over the phone which helped tremendously. Very accommodating to say the least! I’d like to give a HUGE shout out to Duc Nguyen for making us feel valued and appreciated as customers!!
My experience was very positive. Seth, Jordan and Jesse were patient and took lots of time in answering any concerns or questions I had. Thanks Kalispell Toyota - and thanks for your follow up to make sure I was satisfied.
We are extremely happy working with Jeff, he answered all of our questions, even some silly ones. He allowed us to test drive several cars so my wife is very happy with her choice We couldn’t be happier
We enjoyed our time with Tom, Tannehill, Jessie,and Jordan. Everyone was so helpful and friendly. I was pleased with the patience these people had for me. I look forward to seeing everyone when I bring my car in for service, which I know will be just as great! Thanks to you all. Sheila Harker
It was amazing it was my first time buying a car and i had a lot of questions and they answered everything and made it a great experience all around
I had a stress free experience here. Did not feel pressured into anything and was able to take time and look at all my options
Jeff Cate was amazing in helping us find our dream car he had the best patience and great explanations and understanding for what we were looking for and was very delightful and comforting to work with we absolutely loved his service and will for sure be back to see him for our next rig we love our new 2016 Ford Explorer Thankyou so much Jeff !
Salesman Jeff Cate was a fantastic person to work with. He was very personable and knowledgeable of the products and provided and great and easy process to help in purchasing my Toyota Tundra! If you need a vehicle from Toyota go through Jeff Cate at Kalispell Toyota!
The salesman and stay were very informative and helpful. They answered all my questions in a professional and personal way. I would recommend Kalispell to anyone looking for a new or used vehicle. I would give Rob Taylor, my salesman a high rating.
Great job in providing us with the car that we wanted. However, another factor for using you is your support for vets and the SF Association
I would highly recommend Kalispell Toyota was the best experience I have ever had. And if you visit you need to ask for Duc he is top notch
I have a one year old Tundra that has had a minor electrical issue. Went back in today to try to get the issue resolved. The service department was great to deal with. They were very professional and walked me through the problem step by step. Turns out it was user error all along! Thanks guys, for taking the time for the tutorial and showing me the fix. Jake B.
The Kalispell Toyota team is truly the best in the business. I have purchased many vehicles throughout my life, from many different dealerships. The level of service, commitment to their clients, and skill in giving the best deals possible are just some of the reasons why they have been my family's go to dealership for 10 years. Whether we are buying new or used, we get the perfect vehicle for the perfect price. Each time they exceed our expectations. We just bought our 4th vehicle from them and we are ecstatic. Thank you so very much Mike S. and Team ...
We had to order our car and our salesman, Duc, called us periodically with the status of our car. He and the staff were very efficient and made our car buying experience very nice and easy…. Great job!
Great car buying experience. We had been working Will since September to get my custom RAV4 and I appreciate how he always kept us informed on the build of my car. Will made the process very smooth (especially with all our requests)
It was a great process. I flew in from out of state Ian picked me up and dropped me off at a local hotel for the night. Picked me up the next morning signed docs and I was on my way.
Very helpful sales person. Nice overall experience. Only complaint was the very small credit we got for swapping out new tires that came with it to snow tires but my guess is that is set by Toyota Corp and not the individual dealership. I’d recommend them.
Overall fantastic review!! Everyone I worked with was pleasant and very patient. I highly recommend working with Will Stephens, had a great work ethic and was easy to get ahold of. He did an amazing job finding my new Toyota RAV4, which I absolutely love!!
I walked in to look at possibly buying a car. I chatted with Will. He was friendly. He listened to what I said. He asked questions. All the while he was polite, positive, and professional. I bought a car. I am pleased with my purchase. If I am ever in the market again, Kalispell Toyota will be my chose. Thank you!
Ian helped me find a new truck for my husband. I initially contacted him from Missoula about a specific truck that was en route to the dealership, but he found one that fit my husband’s preferences even better. We were able to pull off a very nice surprise for him. He was also able to negotiate a lower interest rate with Toyota. The entire process was easy and stress-free, and we never felt pressured. This was our second vehicle purchased from Kalispell Toyota, and I’m sure it won’t be the last.
Friendly people and excellent service. Felt comfortable every step of the process. Made my first car buying experience excellent. Would definitely recommend and look forward to working with them again if I ever need a car.
Salesman Tom was professional, polite. Recently I had surgery so it was helpful having someone advise me how to get my short legs into a 4WD! I heard great things about Kalisoell Toyota so now I can confirm the shopping experience was positive. Thank you.
We have been customers of three cars, with an overall great experience each time. Just purchased a new Highlander Hybrid, and we are very happy with Kalispell Toyota, now with our previous experiences. Thank you!
The buying process was very easy and forthright! I was greeted in the lobby and introduced to Marc who took it from there. After a few questions regarding my needs, he showed me a couple of Highlanders. I test drove one, then came back the next day with my wife and she test drove one and looked at a couple different of the versions. Marc was very straight forward and provided helpful information, never pushed me, and put up with a two day delay while I took care of some grand parenting duties. I bought the car and the extended ...
After having a horrible “dealer “ experience in Bradenton, Fl. (yeah, you know who you are)I vowed NEVER to set foot in another dealership. Well somehow I turned in to Kalispell Toyota. The experience couldn’t have been more different. Met a young man, Ben Corriveau who was professional, human and honest with no BS. Bought a car within an hour. They handled the rest. It’s what all dealerships should be like but some continue on their thieving and deceitful ways and give the industry a bad, bad name. These guys have my highest respect and would recommend them ...
It was our first time buying from a dealership and it was easy and painless. Duc came right over to help us and we found what we were looking for.
We drove 500 miles to make this purchase. We live in a metropolitan area with 3 Toyota Dealerships and not one of them provided the follow up and customer service that Kalispell Toyota provided. I knew exactly what I wanted, they had it on the lot with the best price and their communication was excellent. I would recommend them to anyone looking for Toyota vehicle. I’m sure they would be great regardless of new or used Toyota or another brand. They were definitely worth the drive over. And Kalispell was a pretty place to spend a couple of days. Our salesperson ...
Great customer service from Duc. He was friendly, patient, professional and very knowledgeable, an all-around good person! Everyone at Kalispell Toyota was friendly and professional. I would highly recommend Kalispell Toyota to anyone looking to make a new purchase.
Regardless of what type of vehicle you have I strongly recommend seeing Justin in service. I called him to help me out on my Lexus that needed several things for service. He arranged to pick up my vehicle and got everything handled for me. You are the best and a great place to do business. Thank you Janalee
Best Experience! Duc came right over and helped me, made sure I was attended to until he finished with his other customer. He was very thorough and patient throughout the entire process, answered all my questions, and never pushy. Everyone I spoke with was very kind and professional. I would highly recommend Kalispell. ToyotaI, love my purchase! Ask for Duc 🙂
This was the single best car buying experience I have ever had. Duk gave incredibly useful information about the car we were considering, he was not pushy at all. The purchase was seamless, timely, and simple. I recommended Kalispell Toyota to my daughter who will be looking to purchase soon. Thank you, Duk!
The service department is great. They give good explanations as to what the problem is and the work is done in a reasonable amount of time. The employees are very courteous.
The staff has a great attitude, is very informative, while not 'hard selling' unneeded 'profit margin' service. I've been to Toyota dealerships all over the USA and this one is my #1.
Concise information and prompt service ...genuine craftsmanship,polite staff,affordable,convenient hours ,accommodating parking for easy access to and from ...have been a source for parts for the past 15 years look 👀 no further •
Awesome service, quick to check me in, didn't wait too long, friendly staff, clean facility. Only thing, they didn't get the bugs off my car with the wash.
They were incredibly kind and knowledgeable. They are seriously there to help you find the right fit. If I am ever in the market for a Toyota, this will be the dealership I use.
GARRETT IS TOP NOTCH, I'VE WORKED WITH HIM FOR QUITE A FEW YEARS. I HAVE A 1991 TOYOTA 4X4 IN EXCELLENT CONDITION (I HAVE HAD NUMEROUS PEOPLE WANT TO PURCHASE IT). I BROUGHT IT IN FOR SOME ENGINE REPAIRS, GARRETT QUOTED ME AN ESTIMATE FOR THE REPAIRS. I ASKED FOR WYATT THE MECHANIC TO DO THE REPAIRS, HE HAS WORKED ON IT BEFORE, & HE ALSO OWNS A TOYOTA. HE DID A SUPER JOB ON MY TOYOTA AGAIN. WHEN THE REPAIR JOB WAS COMPLETED, THE COST WAS WAY OVER THE ESTIMATE BUT GARRETT HAD ME PAY ONLY HIS ESTIMATE QUOTE. ...
Provided last minute service for a battery problem. We came in an hour before closing and they promptly diagnosed and fixed our problem. Exceptional communication, repair and facility. A very well run operation.
Bought a 2005 4 runner online from WY and the process went great. Came up and got the vehicle with no issues. Price was fair and service was great.
I came here for some regular Maintenace on my paid for 10 year old a Toyota and was treated with utmost care and respect. Great lounge areas in the building and very knowledgeable staff.
I have bought many vehicles and had service done on my vehicles through Kalispell Toyota for years they’ve always been very good never had a bad experience
My car needed an Oil change and the tires were rotated. It took about 40 minutes and they were done! I had the rest of my day to get groceries!
Drove another 4 hrs to buy our 4th vehicle from Kalispell Toyota! We have a local Toyota dealership 30 mins away that doesn’t come close to service, price, and honesty. Duc as usual was top notch. If you need a vehicle call Duc! Thanks also to Kelly for making the paper work painless. We will be back!
Jake in service is highly professional and incredibly helpful. He not only provided great service but has helped with a car situation fir my daughter in AZ. I am incredibly grateful for his expertise. In addition the young man who checked my car in, hooked my phone up in about 2 minutes.
Just bought our first brand new Toyota 2020 RAV4 HYB. Love it! They had some special going on. Devin Tracey our sale rep, was very helpful. He sat down with us, explained everything and took his time showing the vehicles. Thank you so much!!
This dealership never disappoints. I’ve purchased my last 3 cars from them and have all maintenance done here as well. Everything they do is excellent and every employee friendly and helpful.
I walked into Kalispell Toyota wanting to buy a new Tundra, and there was Marc Golike ready to help me understand what I wanted/needed and, from there, to find me the right Truck. That first afternoon he led me to see better what I was looking for and we tested it out by looking at trucks with differing body styles, differing options, and, finally with two test drives. At that point, I decided to call it a day so I could ask my wife what she thought about one or two things. When I returned the next day, parked ...
Excellent customer service from the initial call we made. We were taken in immediately, with no appointment, and the battery was installed in 20 minutes. Very satisfied!
Kalispell was a no-hassle experience that made buying a car fun!! The customer service was excellent and I would go back any day! The salesman even drove my car to me (I lived out of town)! My hometown dealer was going to charge me an arm and a leg to transport a vehicle to their dealership to purchase! So glad I purchased from Kalispell, they were organized and on the ball! Thank you!
Excellent service in a friendly atmosphere, quality of work was excellent...staff helps in every way... Appreciate the communication, professional manner and the quality of work..
Our experience with Kalispell Toyota was exactly what we wanted. Very nice people, didn't push us in any direction, let us make our own mind. Highly recommend, you can't go wrong with the fine people at Kalispell Toyota!
Amazing experience working with Duc Nguyen and all of Toyota crew. They went out of their way to be helpful and professional and I love my new vehicle!! Thanks Kalispell Toyota!
Jeremy Taylor from Kalispell Toyota is by far the Best Auto Sales person I've ever dealt with. I would gladly drive 350 miles from my home outside Bozeman, Mt. to buy my next truck from Him! Excellent service. 5 STARS all the way!
Jeremy Taylor from Kalispell Toyota is Top Notch! 5 STARS all the way. I look forward to buying my next truck from him and would gladly drive the 350 miles from my house to do so! Dr. Phil
I’ve purchased three vehicles from Bob Taylor and as usual, it’s a hassle free transaction. I appreciated his anticipation in making sure I make the most informed decision regarding my options.
Great shopping experience. Love my new Rav4. Mike showed me everything on how to work things. Got my garage opener programmed. It works great! xxxxxxxxxxxxxx xxxxx xxxxx xxxx xxxx xxxx xxxx
Each person who helped me was friendly and professional. After shopping several dealerships it was clear - I'd never shop anywhere else and highly recommend this dealership.
Devin was professional but still friendly and so was Jennifer. Except for a missing key everything was perfect! Thank you so much for a good experience.
I was buying a car out of state and it couldn't have been any better of an experience. Rob had everything ready for me and was kind enough to even keep in touch during the week before I could make it there. Would do it again if I needed to without hesitation
I don’t know much about cars, or repairs. But I do know that the customer service helped me get through the process without being confused at all. Everyone was very respectful, patient, and kind. The free shuttle was sweet too! 😉
Rob Taylor was great to work with and very helpful. Would definitely recommend Rob and Kalispell Toyota. He made the purchasing process painless and fun.
I was traveling through the west and getting ready to go into Canada for a month. My Highlander hit the 5,000 miles for service and I had the black screen of death. I drove into the dealership. Justin fit me into the schedule and had the 175K service complete in 45 minutes. Even spotted that my rear plate light was out. At home I need to get service appointments about two weeks in advance. Justin and the dealership performed way beyond my expectations. Thank you.
Best dealership experience we've had. Salespeople are very helpful, accommodating and patient. Toyota dealership was recommended to us and we'll definitely recommend to others! Thanks Ali
Overall excellent experience. Sales staff was professional, easy to work with, and no pressure. Financing was quick, easy, and transparent. Thank you Kalispell Toyota. Have already recommended to friends.
A unique car buying experience. No pressure and no anxiety. My salesmen Mike Lannaghan, in simple terms was just a great guy. His knowledge of the Toyota products was very impressive. He’s easy-going, caring personality actually made the car buying experience a pleasure. Kudos to Jeremy the sales manager and Salesman Devin for also making it enjoyable.
Had an awesome buying experience at Kalispell Toyota. Mike was very thorough with showing me all the features of my new highlander and going through all of the options for financing. Would highly recommend working with him.
I can’t think Mike Lannaghan enough. We purchased a used car, not expensive but he treated us like we purchased a $40,000 vehicle. Everyone was so friendly. I will back to purchase another vehicle. Thank you. You made us very happy.
I have owned 30+ new cars, mostly Toyotas, over the past 20 years. I deeply appreciate an attention to detail and professionalism. Dave and everyone, including several sales people, were just that. Their friendliness, knowledge and professionalism were as good as it gets!!! I am thrilled that you are now my local Toyota dealer. Thanks
Came back to Kalispell Toyota because of customer service and price. They found exact truck I wanted and brought it in. Great people! They work for you, not against you! I ended up buying a used car on the lot for my daughter because of value. There honest and everything is up front. No surprises, not pushy like other dealers. They are prompt on questions. Wether phone or email they get back to you in a timely manner. I drove almost 4 hrs to buy from them! My local Toyota dealer doesn’t hold a candle to this dealership!
The buying experience was amazing, there was no stress or pressure and they answered every question we had. Very professional service. Will buy from them again soon n the future.
Thank you Damon for making our buying experience easy and hassle free!! Two thumbs up!!! Our sales guy wasn’t pushy and helped us find exactly what we were looking for!!
Knowledgeable & friendly staff (we were greeted at the door; nice, clean facilities. When we have taken the car in for service, we have been satisfied with the work performed. We were contacted if the staff had any questions. Very satisfied with this dealership. We got a great deal on new tires!
Wonderful people to work with, very friendly and welcoming environment, they were never pushy or overbearing, the process went smoothly. We love our car! We will definitely send people there!
Kelly and Robert rock !!!!!!!! They are very profeffional easy to work with. They should get a big fat raise!!!!! Kalispell Toyota is a great dealership Toyota’s are the best!!!!!
Service on my new used vehicle was great. Abby was great on the tutorial on the Bluetooth/Audio/phone.. the service department was quick in getting me in ahead of my appointment
The staff and service was great! I was nervous about going to a dealer for maintenance and repairs on my car, but this experience changed that. We had purchased the RAV4 there a few years ago. Thank you!
Garret in the service department was awesome to deal with. Great help and got the job done. Was very great with communication. Texted me to update me on my vehicles progress.
Excellent facility. Work was performed as described, done quickly, and done professionally. Service personnel were communicative and informative. Facility is spotless with ample waiting room. Can’t imagine a better experience for auto service.
Toyota is very professional and easy to do business with. Easy to recommend. We bought last 2 cars there. They do our oil changes and it's reasonable priced.
Damon was great as was Jesse. Purchase was easy and both were very easy to work with and friendly.. Recommended options that made sense for us without pressure. Customer service is clearly at the top of their list!
Always a great place to buy a vehicle and the service is wonderful I have purchased 5 vehicles from this dealership and the staff are always friendly
As always through the years Kalispell Toyota does it right! Quality service and they keep their word on the repair quotes. Also 1 year warranty on work they perform.
Damon was great as was Jesse. It was easy and we were treated with respect. They were great about recommending options that would benefit my circumstance without pressure. This is MY new dealership for every Toyota I’ll buy!
Went to Kalispell Toyota looking for a new car since I'm moving to California and my old one might not have made the trip. They were extremely friendly and helpful when discussing options and making sure said options fit in my budget.
Good, professional experience. Quick and to the point. Recommended other service that will be needed but noted it wasn't urgent and could wait for a later time.
Everyone there was nothing but awesome. Devin was a great salesman to work with. They signing for everything took no time and was very straight forward.
I had a wicked good experience with my purchase at KALISPELL Toyota. Get this...they greet you and open the door for you every time you step foot in the building! My sales rep, Bobby Taylor, was ah-mazing. Memory like a steel trap, helpful, polite, friendly and answered all my questions. This was so fun! My trade in was not super high but it could have had something to do with the 300,000 miles on my car. Come and share in this delightful process. You won’t regret it!
This was our second purchase and we are pleased again. Always happy to do business and appreciate the kind and fair customer service . Thank you!
Sales staff was great to deal with no pressure and very down to earth one of the best auto buying experiences I’ve had in my 50 yrs of buying
It was very easy to check out the cars I liked without any pressure. I was given the numbers for the two cars I liked with payment options and after I chose my car, the tutorial I received was more than helpful. The professionalism and respect shown to me helped me make what I know was a good decision. Thank you Kalispell Toyota.
I bought a 2013 Subaru Impreza from Kalispell Toyota. They have great customer service and it was a very pleasant car buying experience! I would definitely recommend this dealership!!!
I purchased our Highlander 8 months ago and needed to take it in for oil change and inspection. They finished quickly on a Saturday and were very courteous. The associate explained all of the things they checked and what I may need to watch for before my next service. Great experience!
They are under front about their sale price which takes so much hassle out of the buying process. Great customer service and fast process. Loved the car buying process. Will definitely return.
Very professional and a great job communicating. They went beyond what they needed to. I highly recommend. Dave was easy to work with. Highly recommended
Left the dealership with a Rav4. Why? You ask. I had under utilized the fabulous functionality of this excellent truck. All the bells and whistles ...perfect ...and I did get to go off roading with it through Death Valley. An excellent vehicle. But time for something more suited to my immediate needs. The new car is perfect for me. I was given a fair deal. Duc, Jesse and Jeremy were professional, courteous, helpful and there was no pressure whatsoever. They have serviced my vehicle before...top notch. I haven't waxed lyrical about a car dealership in my ...
This was the best car buying experience we’ve had. Kalispell Toyota was the first dealer we went to in search of a new truck. We were helped by Duc Nguyen and he was wonderful! Not pushy, very knowledgeable and honest and kind. We didn’t even need to look anywhere else. We paid a fair price for our new truck and the whole process was easy. Have always dreaded going to dealerships to buy cars. Pushy sales people, buying process lengthy and time consuming. Not with Duc Nguyen and Kalispell Toyota! They are wonderful.
Needed an overall check of my 2001 Highlander for a trip coming up. Had problems with battery discharging couple times recently as well as road noise and vibration. Indicated I already got wheels balanced and rotated yesterday and alignment not done bcz bad tie rod ends and struts found. They completed overall check and found tie rod ends, wheel bearings, struts, and overall suspension ok. Did an alignment check and found issues which they corrected. No other issues found. Completed in about 2 hrs at reasonable charge. Only issue re this service was that no specific charge/drain test was indicated or ...
My wife and I were looking for a used car to replace one that was recently wrecked. We contacted Kalispell Toyota and talked to Mike Lannaghan. He sent us info on a used car that they had and all its information. We stopped by a few days later, drove the car and decided to buy it. Mike was very professional and honest with us.
I’ve bought many new cars over the years and Kalispell Toyota is by far the best to deal with. From the sale to the servicing of my vehicle they have provided excellence in customer service and product knowledge utilizing honesty, integrity, and understanding with each point of contact. As a retired business owner I believe I look for higher than average standards when making a large purchase. Kalispell Toyota met or exceeded my expectations each step of the way.
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