Kalispell Toyota

KALISPELL TOYOTA SCION HISTORY

Kalispell Toyota Scion is part of the Rydell Group, a dealer group based out of Grand Forks, North Dakota.  Collectively, the Rydell Group currently has over 65 locations representing more than 100 franchises with over 2000 employees.  The dealerships are located in Montana and 10 other States.

The Rydell Group is recognized as being the largest dealer group in the U.S. operating under a common philosophy, but not under common ownership.  What this means is every Rydell dealership is independently owned while operating under the same business philosophy.

Our parent company was founded by Leonard Rydell (1913-2000) who started in the car business in the 1940's in Montgomery, Minnesota.  In 1954, at Chevrolet's request, he moved to Grand Forks, North Dakota to operate the Chevrolet Dealership.  Leonard had many strongly held business and personal philosophies that served him well.  These philosophies, known as "Leonardism's" have been written down and guide our group through our daily business and personal decisions.

Along with his love for hunting, fishing and flying, Leonard was actively involved with the Rydell Group with his son Wes util his passing in April of 2000 at the age of 86.  Wes Rydell has been involved in the automotive industry since the early 1960's and has won many awards for his efforts including being named President of the Chevrolet National Dealer Council.

The uniqueness of our organization really is in the way we continue to grow our dealer group.  Our vision statement truly supports what our organization is all about:

"To be so effective that we are able to be helpful to others."

Wes Rydell is all about doing just that.  Wes is committed to helping every employee reach their fullest potential.  Every one of our 50+ current locations is owned and operated by someone who has "grown up" within our organization while learning our operating philosophy.  Our dealers have started in a Rydell store at almost every position including detailers, reconditioning department managers, service technicians, parts department managers, finance & insurance department managers, sales consultants, used car managers and sales managers.

The Rydell Group is the only dealer group in the country to consistently provide the opportunity for it's employees to own their own dealership 100%.

Wes Rydell and the Rydell name are recognized by the manufacturers as being an industry leader in customer satisfaction and sales volume.  It is through the ongoing success in these areas by our individual dealerships that continues to nourish and breed this recognition for the Rydell name, thus providing Rydell the opportunity to help their employees achieve their dreams in the automotive industry.

BRAND PROMISES

1) One low price, plain & simple, always

-Whether you're 10 or 80, you get the same price, up font, in writing, everyday.

-There's no need for customers to negotiate with us to get our Best Price.

-We always have fair prices representing good value.

2) Relaxed shopping experience & consultative sales process.

-Relax, our sales team is here to help you make a wise choice and they're paid based on how satisfied you are, not on how much you spend.

-Our customer-friendly consulting process aims to identify first, the wants and needs of our customers before we present our offerings to them.  It is a process to build the customer's knowledge of what choices they have available in developing their solutions.

3) Real cash value for your trade.

-You'll know what your vehicle is worth before you start to shop.  It's based on the current market value of your vehicle and doesn't depend on which one you want to buy.  we'll pay you that for your vehicle even if you don't buy ours.

-We have an interactive appraisal process designed for the customer to get the most for their trade up front without negotiating.

4) The right vehicles at the right time.

-We have the right vehicles in stock, based on what you want, at the best value for your money.

-Wide variety to choose from.

-All value priced.

5) Affordable financial solutions for today and in the future.

-Competitive financial services to meet your budget and evaluate your options.  Your choice and your credit history won't change the price of the vehicle.

-Financial services process aimed at creating the highest value for the customers today and in the future and retaining those customers for life.

6) You can't buy the wrong vehicle from us.

-7 day money back guarantee!  Bring it back in the same condition it was in when purchased and get a full refund.  No questions asked.

-30 day exchange available on select pre-owned vehicles: Return you purchase within 30 days and receive the full purchase price towards any vehicle on our lot.

7) Dependable service to meet your schedule.

-Our professional team is here to provide you full maintenance and repair services when you want and need them, including Saturdays.

-Express lube.

-Professional service processes focused on customer needs.